Call centre staff ready to respond to your call
There are a number of ways you can contact Merseyside
If it's an emergency call 999
Call this number if:
- A crime is happening now
- Someone is injured
- You or someone else is in danger
- The person who has committed the offence is still there or is
Reporting an emergency if you are deaf, hard of hearing or have
a speech impediment
By text phone (Typetalk)
You can contact the police using Typetalk emergency line
By SMS text message
You can also use the Emergency SMS (ESMS) service to send an
emergency text message. Before you are able to send an emergency
text message you will need to
register your mobile phone with the system.
If it's not an emergency or for general enquiries call
Examples of when you might call this number include:
- "My property has been stolen from my driveway"
- "My car was vandalised last night"
- "My house was burgled whilst I was on holiday
*Calls to 101 cost 15 pence per call from landlines and mobiles
- no matter how long you're on the phone.
If you're calling from outside Merseyside you can call us on
0151 709 6010.
Reporting a non-emergency if you are deaf, hard of hearing or
have a speech impediment
You can now contact the police through Typetalk for
non-emergency situations on 18001 101.
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Crimestoppers - 0800 555 111
There may be times when you want to report an incident, or give
us information to help us solve crimes, but you don't want anyone
to know who you are.
If this is the case you can call Crimestoppers. They are a UK
charity, independent of the police, which means if you call them,
you won't have to give your name. It also means you won't have to
give evidence or go to court.
You can also contact us via email on firstname.lastname@example.org,
we will endeavour to respond to your email as soon as possible.
Please DO NOT use this as a point of contact in
an emergency, please call 999.