The Overseas Visitors Reporting Office (OVRO) is the place to visit in Merseyside if you live in Merseyside and have been required to register with the police, an essential part of many foreign nationals’ visa conditions.

Please use the button at the bottom of this page to begin your registration and make an appointment using our online system.

Our details

All OVRO appointments from 27 September 2021 until 5 November 2021 will be held at Liverpool Guild of Students, 160 Mount Pleasant, Liverpool, L3 5TR. Please follow the online portal to make an appointment to see us.

Please note that Covid-19 social distancing is in place and will be enforced.

If you have any questions, please contact us or call 0151 777 5407 and leave a voicemail.

Opening times for appointments

Monday to Friday, 9.30am to 3:30pm. 

Please note that we’re particularly busy in October, around the start of the academic year.

Please see our full checklist of what to bring with you to your appointment.

When your details change

If you change any of your personal or contact details whilst studying or working in Merseyside, you’ll need to report a change of circumstances to us. You may need to make another appointment.

You must report any of the following changes within eight days:

  • change of address
  • change of college/university/course
  • change of occupation
  • change in marital status
  • new landing conditions (re-entry visa)
  • new passport details
  • children born whilst you are in the UK
  • exemption from police registration

If you lose or damage your certificate

Contact us to arrange an appointment to get a new certificate, costing £34.

If it is stolen please report it to your local police station.

Go to the online portal