For insurance claims or civil proceedings, you can apply for a copy of any existing collision reports the police have made or hold, or request an interview with the police officer who dealt with the road traffic collision, as long as it has been investigated.
We make road traffic collision reports available only where:
someone was injured, and
the injury was reported to the police within 30 days of the collision
collision reference number (see below for number types)
your client’s name
your client’s date of birth
location of accident
your client’s vehicle registration number if relevant
We’ll tell you when we can release the report and invite you to pay. Please don’t send payment until we ask for it. See below for fees and payment details.
Types of Merseyside Police reference number
A NICHE RMS Occurrence number is ten digits long and starts 18 or 19, for example, depending on the year of the report.
A call log reference number, often called a STORM number, will start MP-yyyymmdd- and end with a four-digit number.
Road traffic collision (RTC) files from 2014 and older may start with a letter (A-F) in A12345-14 format.
How long does it take?
If you’re requesting a copy of the report it can take up to 12 weeks from the date that we bank your payment to process your request.
If you’re requesting the details of a third party it can take up to 21 days from the date that we bank your payment to process your request.
Please note, collision accident reports can only be released once the case has been closed.
Costs and payment
We accept payment by cheque or Bacs.
Make a cheque payable to ‘PCC for Merseyside’ for the relevant fee and send it to:
RTC Administration MSOC Business Support WR c/o Police headquarters Canning Place Liverpool L1 8JX
Please don’t send Bacs payments until we confirm we have the information you need.
account no: 42020785
sort code: 40-29-08
account name: Police & Crime Commissioner for Merseyside
electronic payment reference: use the collision reference number
You must include just one remittance and one payment per reference number.
You must also include:
the reference number (see types of Merseyside Police reference number, above)
client name and date of birth
collision date and location
vehicle registration number (if applicable)
Initial RTC searches, including a copy of the third party details or incident log: £34.30.
For details of other charges relating to RTC report requests, please download our list of fees and charges at the bottom of the page.
Emailing personal information
Please don’t send personal information via standard email: we can’t respond. Use secure mail.
If you don’t have secure email, we’ll send personal information via Egress encrypted email. This means you need to follow a one-time simple sign-up process so you can read the mail. We’ll send the link to this secure process in the same email.
If you have trouble viewing or accessing links in your emails, copy https://switch.egress.com/ into your web browser to view any package we send securely, or to sign up.